|
|
Frequently Asked Questions
What is consignment?
Consignment is when you give someone an item to sell and you get paid a percentage of the sale after it sells. |
What items do you take? Maternity and children's clothing (Newborn through Juniors) not more than 3 years old, Baby Gear including cribs, changing tables, highchairs, exersaucers, Baby Bjorn carriers, pack n' plays, playpens, etc. Famous, name-brand toys including puzzles, books, Disney videos and DVDs. |
Do I need an appointment?
Yes, we try our best to get you in and out in 20 minutes or so. The better prepared you are, the less time you'll spend waiting.
Appointments are taken Tuesday thru Saturday. |
Is there a limit to the number of things I bring in?
Yes, we will only accept 40 items at each appointment unless other arrangements have been made. At your first visit we just want to introduce you to what we take and what to look for in regards to why we won't accept some items. If you find you have a lot of items we can make special arrangements after your first visit. |
How long do you keep the items I bring in?
We sell your items for 90 days. |
What items don't you accept?
We do not have a market for clothing older than 3 years old, used car seats, rattles, trinkets, bedding, nursery wall hangings, stuffed animals, worn shoes, onesies, hand-knit items like sweaters and blankets, diaper genies, potty chairs, blankets (unless they are brand new in the package), inexpensive lesser quality brands including Garanimals, Playskool, Gerber, Okie Dokie, Circo, or items costing less than $5 when brand new.
We can not accept faded, pilly, dirty, stained items or items smelling like smoke or storage. The best question to ask yourself when wondering if we would accept something is "Would I buy this?" For the safety of the purchaser, we can not accept recalled items including but not limited to baby equipment and toys. Please check at www.cpsc.gov to see if any items have been recalled. We want all children to be out of harms way. |
Which items sell the best? Clean, pressed, popular, current, trendy, brand name items in almost new or BRAND NEW condition which are less than 3 years old. **We always need boys clothes! The most popular sizes are 12 months thru size 6, but we are very successful at selling items from newborn thru juniors. We all have unused gifts from people who have the best of intentions but sometimes the size or season is wrong, or it just wasn't your style.
|
How do I prepare my items?
Items must be freshly washed, pressed and looked at prior to bringing them in. Yes, this is a bit of work but the rewards are worth it if you have excellent quality items. Preperation for consignment is tremendously LESS time consuming than having a garage sale AND the return is greater.
Maternity items must be brought in on hangers. This reduces the wrinkling after you have pressed them. Children's items should be brought in on hangers but can be folded neatly in a box or laundry basket, making sure sets of clothes are together. An outfit of the same manuacturer and size is considered 1 item. We do not take items that are wrinkled, pilly, faded, worn (especially knees of pants/jeans), dirty, stained, smelling of smoke or storage. Baby gear needs to be CLEAN and in working order. These items will be used by babies so they MUST be clean! Wipe off all surfaces. Take seats and straps off items and wash them. DO NOT put them in the dryer (they may shrink). Toys need to be wiped off. Dust and sticky fingerprints are everywhere; not to mention germs. Battery operated toys need batteries. The best question to ask yourself when wondering if we will take something is "Would I buy this for my child?" |
Do you only take things seasonally?
Yes, we do not have enough storage space to take things that are not the current season we are selling.
January - March Spring items March - May Summer items July - September Fall items September - November Winter items
|
How do I get paid?
You receive 40% of what the items are sold for. We pay in CASH so you need to call at least 1 day ahead to let us know you'll be in for your money. |
If I happen to be in the area can I pick up any money that may be in my account?
You can try, sometimes we can. But most times we only have the specified amount of money needed to pay each account for any specific day. |
When can I bring in additional items?
Once a week or when our schedule allows. In the busier seasons (Fall and Winter) it is more difficult to get an appointment for the following week. |
How do you know what items are mine?
You are issued an account number which will only be yours. Your items are entered in the computer and assigned an item number. When an item of yours sells the money goes directly in your account. |
Can I pick up my items before the expiration date?
Yes, but there is a service charge of $2.00 per item. This is our policy because we have already invested time in hanging and entering them in the computer, tagging and putting them out on the selling floor. |
When will my items go on sale?
Most times your items will be sold at full price for at least 6 weeks and will go on sale as needed until the expiration. |
Who sets the price?
Only one person, the owner. |
Are the original boxes and instructions from toys and baby equipment required?
No, but if you have them it makes the items look newer and more appealing, therefore bringing you more money. |
What happens if I move out of town?
You can contact us after the expiration of your items and we will gladly send you a check. |
If I choose to pick up my items at the end of the 90 days consignment period do I have to find them on the racks?
No, we gather the items for you so you don't have to, it's quick and painless. This is why we have you pick things up by appointment. |
What happens if I don't get my items by the expiration date?
We give you a grace period of 2 weeks, then they may be donated to Haven House, which is a shelter for battered women and children. |
Why don't you pay cash up front for items?
We feel confident you will receive more money if we pay you after your items sell. |
What happens if I don't remember my account number?
Don't worry, we can look up your account by your last name. |
What are your store hours? Tuesday thru Saturday 10-4, Wednesday 12-7 We are closed Sunday and Monday. ** We are closed the first Saturday of the month June - September. **December store hours are Tuesday thru Saturday 10-3 |
|
 |
|
|
|
 |
 |
 |
 |
|
